Debt Collection Methodology

Phase I

 

• Submission of all case related communication with documents (Invoice, B/L, Form E, Bill of Exchange etc.). The whole case is reviewed and consulted with the creditor. Once the conclusion is reached regarding dispute between creditor and debtor we proceed to the phase II.

Phase II

• THREE Demand Letters (Carefully scripted and legally Vetted Letters) The First Demand Letter is issued through mail, email or fax. We wait for 10 to 15 working days for debtor’s response before we issue our Second Demand Letter. Third Demand Letter is sent after a laps of ten working days. These are carefully scripted and legally vetted letters and their tone and intensity increases from first to third letter compelling the debtor for payment. In case there is no response against these letters, telephonic communication is initiated where the debtor is contacted for the collection. The verbal communication encourages and convinces the debtor for payment or sometime amicable settlement of the debt.