•   A: In general, we don’t accept claims with following conditions:
  · Client and debtor are not in the midst of litigation i.e. cases which are already in court;
  · Cases in which debtor already filed bankruptcy;
  · Cases in which goods are not in the possession of the buyer i.e. not cleared from the customs;
  · Cases in which claim appears to be invalid;
  · Some cases in which debtor has disappeared/untraceable

       Do you have an operating procedure?

• A: Collection is the prime objective of our Receivable Management Services. However, we also strongly believe in upholding the corporate image of our clients and will not compromise our operating procedures.• Provide regular reports to clients to ensure that our clients are kept informed of collection results, industry developments and information gathered in the course of investigations and collections by our officers.
  • Provide a value-added service of advising our client on the next best course of action where we fail to collect,e.g. giving our client sufficient information on the debtor's financial and litigation history to enable our client to decide whether it is worth taking up legal proceedings against the debtor.• We believe that the information gathered can also help our clients improve our services to their customers and incorporate this feedback into their own operating procedure.• Regular meetings with our clients to obtain their feedback and upgrade our services accordingly.

      Besides collecting bad debts, what other kinds of services do you offer?

•  A: Collecting bad debts for cross border clients is only one part of our business. ICIL is the pioneer in the field of Risk Management in Pakistan since 1998 providing credit reports and business information which helps banks and financial institutions in their decision for granting of credit. For further details, please review our company profile.

     What is your collection procedure like?

•  A: Our general modus operandi is: the debtor is contacted directly via telephone, solicitors letter or a field call and all efforts are made to settle the debt amicably without having to instigate legal action. Most of the assignments are completed at this stage. In the event our efforts are not
  successful at first stage we then assess the debtors financial situation and assets.Dependant on our clients’ needs we will meet and explore
  how best to tailor a procedure that fits their requirements.For example, some clients may not have done very much on the cases before assigning them to us. We would propose that reminders are sent, calls and field visits (if necessary) made and even legal letters of demand sent. Others may have done all they could, including calling and sending reminders, before giving the case to us. In that event, we may propose more pro-active steps like field calls and legal letters. The whole point of the discussion with client is to create a customized procedure that we believe will yield more effective results for our client.

    How fast will you take legal action?

• A: Our skills and priority are to collect without legal action. Legal action is available at your discretion, but our process consists of pre-litigation series of personal contacts directly with your debtor. It is the speed and intensity of these professional, personal contacts that gets the results we both desire. Having said this, if legal action is required or recommended we will provide you all the necessary information including the estimated cost of the same, estimated turn around time to obtain judgment and execute the same. It is your decision to make as to whether you
  wish to proceed.

    How do I know you will collect and keep my money?

• A: Our company's Directors have been in the industry for decades, have an impeccable reputation for honesty and integrity and the international offices are licensed and bonded as required under the governing legislation of their respective countries.

Online Submission of International Debt Collection Case:

• Placing your International debt with an International Credit Management company has never been easier. If you have a claim that you wish us to collect, simply click on the link 'next' and you can start to fill in your information.                                                                                                                                                                                                                       

• What are the next actions?
  Once you have submitted your claim, just press the confirmation button and the claim is sent to us. You will then receive an immediate acknowledgement. Thereafter, an account executive will review the claim, and contact you to sign a Subscription Agreement. Upon signing the agreement, our collection process will start to get your debt back. With the agreement you will also receive full details of your contact person at ICIL. Please click Debt Collection Process to read more.      
   

• Please note that a mutually signed and completed Subscription Agreement is a prerequisite for accepting a collection case and that ICIL has the right to decline or to accept a claim in its sole discretion.
   
• Do you have any questions on the collection of International debts? Please visit FAQs page to have them answered.
   
• For more information do not hesitate to contact us to discuss your requirements. You can reach us by email
  rms@icilpk.com